By Rosalind Russell – Speaking at Canada Post’s Annual Public Meeting, President and CEO Doug Ettinger said the Corporation recognizes the importance of securing the future of the postal service at a critical moment for all Canadians.
He says while significant work remains, senior leaders pointed to early signs of progress as Canada Post implements the changes needed to modernize its operations.
Ettinger says four million addresses with door-to-door delivery will move to community mailboxes over the coming years, improving security of the mail and parcels while reducing delivery costs with the work well underway.
He adds to help Canadians prepare for the changes, the Corporation has launched an online tool that lets customers with door-to-door delivery enter their postal code to see when their area is scheduled for conversion to a community mailbox adding it will be updated with more precise timing as schedules are finalized.
Ettinger says customers with door-to-door delivery will continue to receive advance notice and communication throughout the process and before any changes are made.
He says the corporation is reviewing largely urban areas while maintaining its commitment to protect services for rural, remote and Indigenous communities and making improvements for deliveries for small businesses.
Officials say while Canada Post’s loss before tax in the first half of 2026 was $482 million, the Corporation saw early signs of business recovery in the second quarter as customer confidence improved.
Parcels revenue grew by 20.7 per cent in the second quarter, compared to the same period of 2025.
As the Corporation works to improve core productivity and increase efficiencies, operating costs also declined by $119 million compared to the second quarter of the prior year.
Photo by Rosalind Russell
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